Try My Closet

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(803) 999-7358

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Terms and Conditions

Terms and Conditions

Introduction

Welcome to Try My Closet, LLC. These Terms and Conditions govern your use of our online store and marketplace. By accessing or using our platform, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you must not use our services.

Definitions

"Platform" refers to the Try My Closet, LLC website and any related services.
"User" refers to any individual or entity accessing or using the platform.
"Seller" refers to any individual or entity offering goods or services for sale on the platform.
"Buyer" refers to any individual or entity purchasing goods or services on the platform.
"Content" refers to any text, images, videos, or other material posted on the platform.

User Obligations

Users must provide accurate and complete information when registering on the platform.
Users must comply with all applicable laws and regulations when using the platform.
Users must not engage in any activity that may harm the platform or other users.

Seller Obligations

Sellers must ensure that all goods and services offered on the platform are accurately described and priced.
Sellers must comply with all applicable laws and regulations, including consumer protection laws.
Sellers must not engage in any fraudulent or deceptive practices.

Buyer Obligations

Buyers must ensure that all information provided during the purchase process is accurate and complete.
Buyers must comply with all applicable laws and regulations when purchasing goods or services on the platform.
Buyers must not engage in any fraudulent or deceptive practices.

Intellectual Property

All content on the platform, including text, images, videos, and trademarks, is the property of Try My Closet, LLC or its licensors.
Users may not use, reproduce, or distribute any content from the platform without the express written permission of Try My Closet, LLC.

Limitation of Liability

Try My Closet, LLC is not liable for any damages arising from the use of the platform, including direct, indirect, incidental, or consequential damages.
Try My Closet, LLC is not liable for any damages arising from the actions of users, sellers, or buyers on the platform.

Indemnification

Users agree to indemnify and hold Try My Closet, LLC harmless from any claims, damages, or expenses arising from their use of the platform.

Termination

Try My Closet, LLC reserves the right to terminate or suspend any user's access to the platform at any time, without notice, for any reason.

Governing Law

These Terms and Conditions are governed by the laws of the State of South Carolina, without regard to its conflict of law principles.

Changes to Terms and Conditions

Try My Closet, LLC reserves the right to update or modify these Terms and Conditions at any time. Users will be notified of any changes via email or a prominent notice on the platform.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:
- By email: info_store@trymycloset.com
- By visiting this page on our website: trymycloset.com
- By phone number: (803) 999-7358

Return and Refund Policy

Return and Refund Policy for TryMyCloset.com

A Comprehensive Guide for Our Valued Customers

Introduction

At TryMyCloset.com, we strive to ensure that our customers are fully satisfied with their purchases. As an online boutique hosting multiple trusted sellers, our return and refund policy aims to provide clear guidelines to facilitate seamless transactions. Please review the following terms carefully to understand our process for returns, refunds, and exchanges.

Eligibility for Returns and Refunds

Our return and refund policy is applicable to all products purchased via TryMyCloset.com from our trusted sellers. However, some items may be shipped from locations other than our central warehouse, and specific conditions apply to these products.

Conditions for Returns

· Items must be returned within 30 days of delivery.

· Items must be unused, unworn, and in their original packaging, with all tags attached.

· Proof of purchase from TryMyCloset.com is required.

· Products marked as "Final Sale" cannot be returned or exchanged.

Conditions for Refunds

· Full refunds are issued for items returned due to defects or damage upon delivery.

· Proof of damaged items may be required. This can include photos or videos clearly showing the defect or damage.

· Refunds for non-damaged items will exclude shipping costs.

· Refunds will be processed within 10 business days of receiving the returned item.

Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team at info_store@trymycloset.com within the return window.

2. Provide your order number, proof of purchase, and, if applicable, proof of damage.

3. Our team will review your request and provide a return authorization number (RAN) and return shipping address.

4. Pack the item securely, affix the RAN, and ship it to the address provided. Customers are responsible for return shipping costs unless the item is defective or damaged.

Exchanges

If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above. Once we receive your returned item, we will issue a refund, and you can place a new order for the desired item.

Non-Returnable Items

Certain items are non-returnable, including:

· Personalized or custom-made products

· Intimate apparel and swimwear

· Gift cards

If you have any questions or need further assistance, please do not hesitate to contact our customer service team at support@trymycloset.com.

Thank you for shopping with TryMyCloset.com. We value your business and are committed to providing a pleasant shopping experience.

Terms and Conditions

Return and Refund Policy

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