Shipping & Returns



Returns Policy

You may return most new, unopened items within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

All clearance sales are final unless otherwise stated. However, you will have 14 days to return unopened items for store credit. Shipping costs will not be covered in the return of clearance items. All Hanger Points associated with clearance sale purchases will be rescinded upon return of the item(s).

You should expect to receive your refund within four weeks of giving your package to the return shipper with tracking, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please use the Return tab in your account to process your return or you can Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates are flat rate that include standard shipping costs.  To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound; Unless otherwise stated during periods of free shipping or on items that are labeled "Free Shipping". Free Shipping is offered on orders totaling $50 base price.